A New Year's Message From The Verb Hotel To You (2022)

Greetings Rock Star,

As we begin to welcome you, our Rock Stars back to The Verb Hotel, we are committed to providing a safe hotel environment for all guests and staff members. Our strategies and protocols stay in tune with the World Health Organization, Center for Disease Control and our Local Government guidelines currently set in place. We are and will be consistently evolving with the most up to date information as it is provided to us.

Our 5- Star Trip Advisor Score for cleanliness validates our passion and commitment to providing a safe and healthy environment for your stay.

A brief summary of the protocols and improved performance standards to keep you safe and comfortable:

  • Personal Protection Equipment. As per The City of Boston Ordinance,all hotel guests and visitors are required to wear face masks at all times indoors regardless of vaccination status effective 8am on Friday, August 27, 2021. *as of January 2022 there has been no change to the mask mandate.
  • Training and Education. We provide regular training to our associates about the latest safety and cleanliness guidelines as directed by the organizations listed above.
  • More Frequent Cleaning.
    • We increased the frequency of disinfecting high-contact surfaces throughout the hotel. Specifically, beyond the general cleaning of public areas already in place, we have implemented an additional cleaning walk through schedule where associates thoroughly clean and sanitize public areas and high-contact surfaces.
    • After checkout, our guestrooms are thoroughly cleaned and aired out. All linens and towels are removed and laundered regardless if they were used by the previous guest.
    • All soft surfaces and carpets are treated with a disinfectant each time a room has been vacated.
    • All guest rooms are inspected by hotel leadership after they have been thoroughly cleaned by our housekeeping staff.
    • Our Engineering team are replacing HVAC filters throughout the hotel guest rooms bi-monthly.

If you have any questions or concerns, please call us at (617) 566-4500 or email us at producers@theverbhotel.com

Kindest Regards and thank you!

Chris DeMelia

General Manager