Guest typing on the in-room typewriter

Front Row Feedback: Hear It from Our Fans!

LET'S MAKE SOME NOISE

At The Verb Hotel, we crank it up to eleven and smash the standards for cleanliness, kick-back comfort, and the electric vibe of our amenities. Our crew? Pure rockstar charm. And our Fenway spot? So prime, we say location, location, LOCATION!! Dive into the backstage stories from our legion of fans in their uncut reviews. Got your own adventures of legendary antics with us? Shout from the digital rooftops on TripAdvisor! Big thanks for the rock n' roll love—see you on the wild side.. because THE BEAT GOES ON!

Group of guests on yellow couch in Verb lobby

10/10!!!

First time staying at the Verb. Three friends and I stayed for a concert at TD. We told the front desk we were celebrating a birthday as well, they proceeded to send a card and wine up to the room! Mackenzie, I think her name was, was so sweet and came up to deliver it. Carly was also a sweetheart and helped us so much in pricing, our room, etc. The valet men, Ace and Cisco were also extremely helpful and sweet. We couldn’t have had a better experience. Not only is the staff fantastic, the hotel itself is so cool and designed so lovely.

Rachel F., February 2023

Awesome Experience!

If you are looking for a truly unique experience, you must visit The Verb. I can’t say enough good things about this place. Musicians, music lovers, and those who truly appreciate a thoughtfully curated experience will love The Verb. I’m already looking forward to my next stay here!

Kingsley T., February 2023

Above and Beyond!!

The hospitality team at this hotel was incredible! I planned a surprise 21st birthday party for my niece and everyone I worked with at the hotel and the adjoining restaurant exceeded every expectation. The vibe here is amazing and regardless of age, you will have a blast.

jmi1003, February 2023

Just amazing! This isn't just a hotel-----this is an experience!

 

We LOVED staying at the Verb. The entire hotel is so well planned to follow through on the music theme. Albums to play in the room, cool music decor in the hallways, a rockstar "theme". But aside from the great theme experience, the rooms are incredible! Our room was super clean, very quiet, had a comfortable bed, offered a great view of Fenway from our window, and had Bigelow toiletries provided. The breakfast that is included is the best we've had included with a stay in years. We offer a special note of recognition to Chris at the front desk. He was so helpful on the phone as we made a reservation and so welcoming upon our arrival. What great customer service!

We hope that we get the chance to stay at the Verb again someday. It's an incredible find in Boston.

Colclifmuir , January 2023

A welcome urban oasis with a super cool vibe


First a little context: we have been fairly locked down during the pandemic, wading our way gently back into society over the last year, fully vaxxed yet super wary, and thus riding each variant wave in waste-high water. Coming East for three weeks was a cannonball splash into the deep end, if we are to continue with this swimming pool metaphor LOL, and thus, The Verb Hotel became our proverbial life raft for a few nights, while we visited friends, family and co-workers in Boston. It was our respite in the evenings, after a full day of sun, city dirt and noise— a quiet place with records to spin and ambient lighting to soothe, accompanied by soft sheets and a firm mattress, cleaned with care and attention by Leticia. It was our cocoon in which we awoke each morning, coffee at the ready and a delicious meal down the hall, expertly served with warm smiles by duo Yoselin and Yaritza, which we then enjoyed on the open patio beside the (literal) pool, where I had swam laps the night before at sunset. There was nothing in particular that made us feel extra safe, in terms of COVID protocols; we were among the few masking, for example. But we had plenty of space to ourselves with ample outdoor options and in short, we loved our time here and we felt loved in return. It will always remain a lovely bright spot in our memories from what was overall a whirlwind trip filled with highs and lows. Back in my home sweet home, I am still thinking fondly of our time there and hoping to visit again one day!

Birdwatcher , December 2022

Excellent experience! We will 100% be back! Shoutout to the Verb Rockstar Team; Ella, Carley, Cisco, Leo, and Tom

My wife and stayed I stayed Backstage at the Verb Hotel on Thursday 8/17 during the Morgan Wallen concert. It was an unbelievable experience and a night that we will never forget!


When I called to book the room, I spoke with Ella Atkinson. She was super nice and very knowledgeable about the Backstage and she took the time to tell me all about it. I told her how my wife is a huge Morgan Wallen fan but that she would be 8 months pregnant at the time of our stay, so she didn't want to get bumped into at Fenway for the concert. Ella shared how each Backstage Airstream trailer has a private patio area that you can the concert from. Ella also described each Airstream and asked which one we preferred. She said that if I give my top three preferences, she would do everything possible to ensure I got one of them.


When we arrived we were surprised to see the hotel sign on Boylston St. had our name on it, welcoming us as the Rockstar of the night. Cisco was our valet. He was very friendly and helped us unloaded our bags from the car. Carley Williams checked us in. She walked us out backstage to our Airstream and showed us all the amenities. When we got inside, there was a gift from the Verb for my wife and I. It was a Victrola Vinyl Suitcase Record Player! The record inside was Carpenters - We've Only Just Begun. A play on my wife and I starting our family with our first child to be born next month. My wife was in tears. Carley brought us back out to lobby and let us sign a guitar in the 1950's tour bus parked in front of the hotel.
We had an awesome night and could hear every song from the concert while sitting in the comfort of our private patio. When we were walking back from dinner, Leo offered to show us inside Tom Hanks movie trailer. It was so cool to see all the movie memorabilia!


The next morning we had complimentary breakfast in the restaurant. Tom greeted us and showed my wife and all the options for breakfast. Everything was delicious! There was a very talented woman playing guitar and singing during breakfast which was a pleasant surprise.


My wife and I had amazing time. Thank you again to everyone we interacted with who made our stay so memorable. Ella, Carley, Cisco, Leo, and Tom. We can't wait to bring our son back some day and show him the guitar we signed his name on!

Phil , August 2023

A Fun Alternative To The Big Chains

The Verb was the perfect home base for me, my friend and our 11 year old tweens. The rooms were cool and clean and comfortable. We loved the thick fluffy robes that were provided and the kids loved the pool. I was concerned that it would be loud, being just behind Fenway Park, especially when Guns and Roses were playing there, but it wasn’t too bad. We got to listen to some of the songs and it was all over by 11. I’m sure that’s a city rule. It is not a touristy area (which has pros and cons) but is close to great museums and good food. The T is not far either. Most importantly the staff was wonderful. From the people who checked us in to the women who prepared the yummy complimentary breakfasts, they were friendly, helpful and welcoming.

 

maxinesmom , August 2023

Hippest hotel experience anywhere!

We love everything about the Verb and consider it the coolest, most unique hotel in all of Boston. From the retro reno of an old Hojo, to the in room turn table and extensive vinyl collection, old rock posters, great sushi restaurant, and super hip staff a stay at the Verb never disappoints. 

AdamSt03 , August 2023

AMAZING STAY. BEST HOTEL IN BOSTON

the best customer service i have ever experienced at a hotel (and that is no knock on other places). Gabriela and the rest of the staff were incredibly accommodating and couldn’t have been nicer. My girlfriend and I will be back in October to celebrate our anniversary. The rooms are spotless and come with a record player and bluetooth accessible speaker. You can swap any 5 records out for any music you like. Directly next to Fenway Park with so many good restaurants and bars walking distance. BEST HOTEL IN BOSTON

Ryan K., August 2023

So cool!  

Rock n Roll theme is so fab at this boutique hotel. Impeccably clean room. Comfortable bed. Choice of albums to play in your room. Updated nostalgic vibe. All of your basic needs will be met. Staff is attentive and so friendly. Everyone seems to be happy working there. Location can’t be beat for any Fenway event. Included breakfast offered hard boiled eggs, freshly made waffles, cereal, fruit, coffee, tea, and juice. Parking is first come, first serve but they work hard to accommodate all. Not plush but not needed, it enough just as is. We LOVED the Verb.

ctgal2008, July 2023

Another Incredible Stay at the Verb!

Another AMAZING stay at The Verb! Sean started us off by patiently listening to me rave about our delicious lunch at Nando as he got us all checked in (early too, I might add). Tom, the manager in shining armor, made sure we were all set for our stay. Ryan always greets us by name as we pull into overnight park and his attention to detail and appreciation of cars shines through every stay.

Crisela, always with a beaming smile on her face, blends our vegan smoothies right up and starts our morning off on the right foot. Anthony is a master multitasker and nails our breakfast orders with a smile and an amazing attention to detail~ thank you for the syrup with our to go waffles for our sleeping sons.

Mackenzie (sp) at the front desk has the best recommendations and brightest smile EVERY time you walk through.

Bridgette S., July 2023

One of our best Boston trips 

My husband and I booked a room at the very last minute and from beginning to end of our stay it was an amazing experience. First of all if you know Boston you know parking is a struggle. Not here with the best valet service. This hotel is just a whole vibe from the staff to the decor and the rooms and let’s not forget we were literally feet away from Fenway and could hear the roar of the crowd. The restaurant is superb and the breakfast that’s included really hit the spot. Needless to say we will be back.

Kelly R, June 2023

Van Halen Stay   

Can’t say enough good about The Verb - from the valet to the vinyl- this place is going to be hard to get into. We landed into the Red Susie trailer which was well appointed and surprisingly roomy (especially the walk in shower), beverages and snacks included. A far cry from having to ask for purified Hilton water. We dined well at the Sushi place at the hotel and the free breakfast was amazing (huge almond croissant). The staff works incredibly hard and can check people in while tagging bags for the outgoing. We will become ReVerbers within the next month or two - a great reimagining of an old HJ.

Robert A, June, 2023

Amazing stay even for a late arrival  

There’s records and a record player for you to enjoy in your room, what a cool experience! My boyfriend and I arrived super late (1am) after a very long travel day, and I rolled up late (10am) for breakfast. Yoselin & Amelia were amazing for quickly getting me complimentary breakfast, making me a blueberry smoothie and waffle, even packing me 2 muffins to go. Thank you so much!

Shannon L, May 2023

Vibin’ at the Verb     

Great experience. Unbelievable vibe from the moment you walk in with all of the music memorabilia. Record player in the room and albums everywhere is such a nice touch. The beds are comfortable and the pillows are superb. Then there’s breakfast. Very very good service with Crisela Amador looking after you. The almond croissant was so fresh. The Verb is a very nice holiday. Off to the concert!

Michelle S., May 2023

Stay here - it’ll be GREAT!    

I'm so late writing this review! The Verb is easily one of the most fun hotels at which I've ever stayed, and I travel quite a bit. From beginning to end, I can't say enough about the customer service! First of all, they greeted me by name JUST BECAUSE I had sent an email. It was our first visit to Boston and I'd asked for things to do. Carley and Shawn are probably the kindest, most customer focused hospitality agents I've ever met.

We were lucky enough to stay backstage - the suite of trailers that are LITERALLY in the back yard of Fenway (the Sox were away the weekend we were there, so I can't speak to the noise level when they are), but the room is clean, the shower is amazing, and the floors are heated. The trailers also have a collection of snacks, as well as robes and a hat that's yours to keep!

The music vibe is evident, they had a respectable collection of vinyl in the lobby that you could take to the room. That was probably my favorite part of the trip. The record player is connected to a sound bar via bluetooth, so the sound was great.

The breakfast (which I *think* is included with your room) is pretty good - bagels, cereal, smoothies. Plenty filling enough and there was live music. We didn't get to sample the bar, but it looked fun as well. Also - in early April when it was chilly? The heated pool was *chef's kiss*! We were able to get valet parking, I've seen some complaints about that, but it was reasonable and with in and out privileges? I had no complaints.

Overall, I would HIGHLY recommend the Verb hotel - love the location, and the people!

Tye537, May 2023

BEST HOTEL IN BOSTON

It was my 1st time staying at this hotel and the experience was amazing. Everyone is so friendly and helpful. Brian the valet gentleman saw me pull in and came right up to me politely introducing himself taking my keys and parking my car, he then grabbed me a luggage cart and removed my luggage from my truck and help me all the way to the front desk inside. The gentleman at the front desk:. Ryan I believe is his name was also very friendly and helpful..The room was so clean and the restaurant next door was so good. I will definitely be back here again and I will also be telling everyone about this Hotel.

Adriana , February 2024

Great Customer Service

Outstanding customer service, particularly Ella at the front desk who made my wife the Rock Star of the Day! The Verb Team really went the extra mile to make our stay fun and memorable! The hotel has a great vibe and location next to Fenway. Also, every room has a turntable and the hotel has albums available at the hotel lobby. We will be back!

Michael P. , March 2024

Cool vibes at the Verb

Our stay here was fantastic! I only wish we had more time! Every inch of the hotel was decorated with colorful art and cool memorabilia. From the minute you walk in, you enter a different dimension of music... of all types...with Rock being at the forefront. Going through the bins of albums near front desk was like rummaging at the record store when I was younger. We had albums from every genre to pick from and play on the in-room record player. There was no detail left undone. The theme room was equipped with all the necessities - from funky robes, ready to wear to the outdoor heated pool, to the artist memorabilia on all 4 walls...it is just a great place for the music lover to relax. There was something cool to see around every corner! I'd be amiss not to mention that it was also impeccably clean and comfortable. Located just steps from Fenway Park and MGM music hall. I can't wait to go back - hoping to stay in one of the backstage trailers next! If you are a music lover like me, I highly recommend staying here!

12amd64 , January 2024

Rocking' experience

My husband and I stayed one night in the Tom Perry trailer and it was awesome! We were attending the holiday WWE show at The Garden and celebrating our wedding anniversary. We were treated like VIP. From the moment we parked my name was on the hotel’s light up sign! Morgan walked us to our trailer she was great!! The trailer area was private and spacious. The trailer was so cool and comfortable and the best part we could listen to the vinyls in the room!! We had no idea what to expect, we had never heard of VERB but loved the whole experience and definitely want to come back!!

Sarai , December 2023

The staff will make you feel like a ROCKSTAR!

Amazing staff (big ups to Chris and Carley) fantastic service, fabulous rooms in a great part of town. I Returned for a second visit in December to find that I had been awarded the “Rockstar” for the day award. Staff upgraded me to a “Backstage” trailer, gave me a bunch of cool schwag and had me sign the Rockstar Guitar. Sent my sister there a few days after I departed for her trip for our family holiday and they also treated her like a Rockstar.

Upgrades and free gear are cool but, what sets this place aside is service and the people that provide it! I highly recommend a visit to The Verb. Also forgot to mention that there is a fantastic Izikaya restaurant attached to the hotel AND 3 other outstanding restaurants within a 5 minute walk. Also, Fenway Park is practically in the backyard so you have access to all the fun and excitement of that area on game days.

nomadsing , December 2023

The Wonderful Verb Hotel!

I just spent 3 nights at The Verb Hotel in Boston, and it was fantastic! The hotel is so cute, clean and in a great area. We were able to walk to almost all the things we wanted to see (1 block from Fenway!), including lots of restaurants and bars. The decor is so entertaining (music posters, etc. everywhere) and we loved having the record player in our room, with so many great albums to choose from. The attached bar/restaurant was perfect for breakfast and a late night drink. But the best part about the stay was the staff! So helpful and friendly, especially Morgan, Mackenzie, Leo and Sean, who all went out of their way to make sure we were taken care of and happy. We loved staying at the Verb, we'll definitely stay there again when visiting Boston.

SueU917 , November 2023

NEW FAVORITE HOTEL!!!

I can’t rave about this hotel enough! If you are a music lover this is the hotel for you. Was attending a show at TD garden and stayed a night.So many cool aspects of music all throughout the hotel with even themed rooms. There’s even a list of all of the artists that have stayed at the hotel after their shows in Boston… so cool!!There was also a really cool live band around the pool area in the evening for everyone to enjoy.We stayed in the Led Zeppelin room and it was UNREAL! One of the cleanest hotels I’ve ever stayed in from the room to even lobby/ hallways.Brooks & Mackenzie at the front desk really made our trip. Took care of us and made us feel at home with whatever we needed! May I add the robes are the cutest. Will be staying again new favorite hotel!!

Kristen J. , October 2023

They say it is the coolest hotel in Boston, and it most definitely IS

I chose this hotel for a super surprise for my son's 30th birthday celebration.
If visiting Fenway Park is any part of your trip to Boston, you cannot get closer to it than staying at the Verb...you can see the Bleachers from your room! So, it is about a 3 minute walk to the park.

I have traveled all over both for work and fun, have stayed in hundreds of hotels and have honestly never, ever been treated as warmly and made feel as welcome as we did at The Verb.

The ENTIRE reason for that is the team.

I made reservations months before, but the pampering actually started the day before I arrived. I received the most beautiful phone call from Front Desk Producer, Carley Williams. She wanted to know all about the upcoming trip and what she could do to make it fabulous, and make it fabulous she most certainly did!!! She went above and beyond in every way to make me, and my son (the birthday guy) feel so, so special.
As you can see in the photos it started with his name in lights when we arrived (totally Carley's idea) complete with a visit into their awesome backstage trailer parked out front where he was invited to sign a guitar, joining many cool signatures.
The royal treatment continued every day, with Carley daily hand-picking albums (yes, vinyl!, there is a turntable in every room!) --she had already determined my taste in music--which I SO enjoyed.
The room was full of personal touches for us, and all I can say is I felt like I was staying at a friend's house, a great friend who was going out of their way to make us feel comfortable and happy.

If you love visiting Boston - Stay at The Verb
If you love baseball - Stay at The Verb
If you love Rock n Roll - Stay at the Verb

If you love feeling warm, welcome and pampered - Stay at The Verb

...and tell Carley that Melinda said hello :)

Melinda P. , September 2023

Memorable stay & AMAZING staff!!!!

Our visit at the Verb was absolutely Fabulous!!!! The hotel was so unique & a music lovers dream. We loved exploring and looking at all of the music memorabilia around the hotel. We came here for a bucket list visit to Fenway & left with so much more! From the moment we arrived & were greeted by Sean. Then Jose came to assist with our USB outlets & when it was going to take longer than expected he brought us water & wall charges to tide us over until he could fix it. Which he did first thing in the morning. Then Gabriela helped my mom when she hurt herself. She brought us bandaids and other supplies for her. Cisco & Morgan helped us to make sure we had a fabulous visit & Leo helped us to make sure our departure to the airport would go smoothly. Everyone at the hotel was absolutely amazing & we will definitely be back again!!!!

Ilene W. , August 2023

Great location, price, everything!

This place has it all—and whatever they don’t have, they’ll figure out how to get it for you! So fun, but also not too wild for the families like us who chose this hotel for its location, character, and quality. Pool is well-maintained and the hotel restaurant is a Japanese grill called Hojoko…JJ was an awesome server and the food was delish (read: truffle foam over tempura shiitake roll AND plentiful sake selections)!
Thanks to the Chris and the front desk crew, Crisela and the amazing breakfast team (seriously—you won’t find a better free breakfast!), and Blanca and her housekeeping folks. We will definitely visit again!

Kyara B., July 2023
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